Shipping & Payments

We offer you various options for electronic payment in our shop. We rely on our billing partner PayPal. This gives you full security with the PayPal buyer protection and you can choose from various payment methods:

  • PayPal - pay with your PayPal balance
  • Credit card - pay with Visa, Mastercard or Amex
  • Direct debit - pay conveniently by direct debit
  • Purchase on account - pay within 30 days of receiving your goods**
  • Even without a PayPal account - you can pay with PayPal by credit card or direct debit even without your own PayPal account

DHL:
Shipments within Germany are dispatched by DHL. You will receive a consignment number by email when your order is handed over to our shipping partner. This allows you to track the status of your shipment at any time.

The delivery time is approx. 7-10 days. Your items will only be produced individually for you when your order is received. As soon as your order is on its way, you will receive a tracking number by e-mail.

The cost of DHL delivery is €6.90 incl. VAT.

International:
Shipments outside Germany are sent by UPS or GLS. You will receive a consignment number by email when your order is handed over to our shipping partner. This allows you to track the status of your shipment at any time.

The delivery time is approx. 7-14 days, depending on the destination country.

The costs for international delivery start from €14.90 incl. VAT depending on the destination country.

Returns/exchanges:
You can return your order within 14 days. Returns must be registered via the following link in the MIJO returns portal:

https://mijo-brand.shipping-portal.com/rp/

You bear the costs for the return shipment yourself. Returns must be properly and securely prepared and packaged for dispatch.

If it is a cancellation within the cancellation period, please use the form on this page. Page and send it to talk@mijo-brand.de.

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